Once the order is confirmed and payment is made, our consultant will contact you to understand your business within 7 working days from the payment date.

The website design will take 7 to 14 working days (depending on the package you take) after you provide the complete content & images to the copywriter for proofreading.

Upon submission of the website draft, you must notify us of all necessary revisions/changes within 7 working days. Only one revision request is allowed. Any additional revisions/changes will be charged for maintenance hours. If you do not contact us within 7 days it means you are satisfied with the results of the website, and we will publish the page directly.

Yes, once the website is confirmed and published, any change requests will be charged for maintenance hours.

Yes, you will have complete control over your online store including website editing, product management, order fulfillment, and more.

A domain name is the name of your website or what we call the website URL / web address. Every website must have a domain name so that it can be searched on search engines such as Google, Bing, Mozilla Firefox, and others.

Some of the steps in the domain registration process include:

  • Check the availability of your domain.
  • Select the domain name you want.
  • Complete the required data.
  • Checkout.
  • Make payment.

Sorry can not. You are not allowed to unregister after domain registration. The registration fee is also non-refundable. You will be the owner of the domain name for the next 365 days.

Domain names are important because they represent your brand identity online. A good domain name is like a shop located in the most strategic location you will ever find. In this way, the domain can help you drive more customers.

Domain names are case sensitive only for everything that comes after your actual domain name. For example. www.yosasoftware.com/[domain] . It doesn’t matter if you type in upper or lower case with “mydomain.id”, it still reaches the same page. However, when typing the name of a page, directory, or file in a URL, it is case-sensitive.

The free domain name is only valid for the annual plan. The free domain name will be valid according to the year of hosting registration.

Yes of course. We provide a 100 Day Full Money Back Guarantee (excluding non-refundable setup fees), 99.5% Server Uptime Guarantee, and 99.9% Network Uptime Guarantee. Don’t hesitate to use yosaSoft services. If not satisfied, 100% money back!

Moving your website to yosaSoft is a simple process. If you have access to existing website files, you can upload them via our Hosting Control Center or via an FTP client. If you do not have a copy of your current website, you can request one from your current website hosting provider.

If you have any questions during the process, our 24/7 support team is ready to assist you. We can help you determine the best method for moving your website to a yosaSoft account

Our Deluxe and Ultimate plans can host multiple websites. You can also use this package to set up various names (aliases) for your site and direct visitors to specific pages.

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